#Slack outage feb 2022 update
#Slack outage feb 2022 code

Slack also recommended clearing the app’s cache should issues persist. A hard refresh as detailed above is recommended for customers still having trouble accessing the platform. Update, 8.10am, 23 February 2022: After about five hours, Slack reported the issue was fully resolved at 7.24pm, Tuesday 22 February. Throughout last year, the company continued to optimise on the distance being created between teams with new features targeting hybrid workers and productivity tools for digital-first workplaces. In December 2020, Salesforce announced it would acquire Slack for $27bn. The company has more than 10m daily active users. Slack is a popular tool for workers – whether remote, hybrid or in-office – to stay in touch and collaborate through group and direct messaging. “Sorry we can’t be more specific – this is one of those cases where we don’t know what’s gone wrong either,” the error message adds, advising that users try restarting Slack to help. While resolving the earlier issue, Slack advised customers to reconnect with a hard refresh: “Please refresh Slack with Cmd/Ctrl + Shift + R to fetch the fix,” it said.Ĭurrently, the Slack app is returning the error message, “Something’s gone awry and we’re having trouble loading your workspace,” when users try to access their chats.

We’re looking into the cause and will provide more information as soon as it’s available,” the company has had to repeat once again. “We’re investigating the issue where Slack is not loading for some users. Services currently affected include login, connections, messaging and notifications. However, Slack’s problems have continued as an outage is once again being reported, just over 12 hours since the last one.Īt the time of writing, Slack did not have more information on the cause of this second outage. “We reverted the change, resolving the issue for all affected customers.”

#Slack outage feb 2022 code

“A code change inadvertently caused a conflict in the desktop app and web client, preventing a small number of customers from sending messages,” the company explained.

#Slack outage feb 2022 update

Slack followed up with a status update detailing what it found to be about an hour-long outage that was sending error codes to users. The company acknowledged that users were experiencing issues connecting to the platform and sending messages, and added that it was working on a resolution.īefore 3am hit, the workplace messaging service was satisfied this issue was “fully resolved” with all users’ access and capabilities restored. Users this side of the Atlantic may have missed a Slack outage that hit around 1am UTC today (22 February). Despite reporting that the issue was resolved earlier, some Slack users are again experiencing problems accessing the platform.